Privacy Policy
Effective Date: 10/10/2024
Business Name: Valentiss
Country of Operation: Australia
At Valentiss, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure. By using our website or purchasing from us, you agree to the terms outlined below.
1. Information We Collect
We may collect the following information to process and improve your shopping experience:
- Name, contact details (email, phone, address)
- Billing and shipping details
- Order history and preferences
- Technical data such as IP address, browser type, and cookies
We only collect information necessary for legitimate business purposes and customer service.
2. How We Use Your Information
Your data is used to:
- Process and deliver your orders
- Provide order updates and support
- Improve our services and customer experience
- Send promotional emails (only if you opt in)
- Comply with Australian legal and tax obligations
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking
We use cookies and analytics tools to enhance website performance and understand visitor behavior. Cookies help us remember your preferences and improve your browsing experience. You can disable cookies at any time in your browser settings.
4. Data Security
We take all reasonable precautions to safeguard your data from unauthorized access, misuse, or disclosure. All transactions are processed through secure and encrypted payment gateways. Valentiss does not store or collect credit card details directly.
5. Sharing of Information
We may share limited information only with:
- Payment processors for order completion
- Shipping partners for delivery
- Legal authorities if required by law
All third-party service providers must comply with strict confidentiality and data protection standards.
6. Your Rights
You have the right to:
- Access and request a copy of your personal data
- Ask for corrections or updates
- Request deletion of your data, where legally permitted
- Unsubscribe from marketing communications at any time
You can contact us to make these requests at 📧 support@instantresolvations.com.
7. International Data Transfers
If your data is transferred outside Australia for processing, we ensure it is handled securely and in compliance with applicable privacy laws.
8. Updates to This Policy
We may update this Privacy Policy occasionally to reflect business or legal changes. The latest version will always be available upon request.
9. Contact Us
For privacy questions or concerns, contact us at 📧 support@instantresolvations.com.