Terms & condition
Effective Date: 10/10/2024
Business Name: Valentiss
Country of Operation: Australia
Welcome to Valentiss, your trusted online store for premium and designer-inspired handbags. By using our website or purchasing from us, you agree to the following Terms and Conditions.
1. Independent Reseller Disclaimer
Valentiss is an independent reseller of luxury and designer products.
We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Louis Vuitton (LV) or any other registered brands mentioned on this website.
All trademarks, logos, and brand names remain the property of their respective owners and are used for descriptive and identification purposes only.
2. Product Information
We make every effort to ensure all product descriptions, prices, and images are accurate.
However, slight variations in color, texture, or size may occur due to lighting or display differences.
If a product is out of stock or unavailable, we reserve the right to cancel or refund your order.
3. Pricing and Payment
All prices are listed in Australian Dollars (AUD) and include GST (where applicable).
Payments must be made securely through our approved payment providers before an order is shipped.
Valentiss reserves the right to update prices or correct errors without prior notice.
4. Shipping and Delivery
We ship Australia-wide and internationally using trusted courier partners.
Estimated delivery times:
- Australia (Metro areas): 3–7 business days
- Australia (Regional/Rural): 7–10 business days
- International Orders: 10–20 business days (subject to customs and courier conditions)
We are not responsible for delays caused by courier services or customs clearance processes.
5. Returns and Refunds
In compliance with Australian Consumer Law, customers are entitled to a refund or exchange if a product is faulty, damaged, or not as described.
Change-of-mind returns are accepted within 14 days of delivery if the product is unused and in its original packaging.
Return shipping costs for change-of-mind returns are the responsibility of the customer.
6. Limitation of Liability
Valentiss shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability shall not exceed the total value of the order placed.
7. Intellectual Property
All content on this website — including text, images, and design — is owned or licensed by Valentiss.
You may not reproduce, copy, or distribute any part of this website without prior written consent.
8. Accuracy and Fair Use
We aim to represent all products truthfully.
References to brand names are made solely for identification and comparison purposes in accordance with fair-use principles.
9. Governing Law
These Terms and Conditions are governed by the laws of Australia, and any disputes will be handled under Australian Consumer Law.
10. Contact Us
If you have any questions or concerns, please contact us at:
📧 support@instantresolvations.com